The new face of recruitment- a chat with Lily Shippen

What challenges are recruitment firms facing post-pandemic, and what is it like to start a business at a young age?

In this week's episode, we are joined by Lily Shippen, the managing director and founder of Lily Shippen Recruitment. Speaking to Paul Cheetham-Karcz, she discusses how she got into the recruitment industry, deciding to start a business at just 22 years old, and how new challenges, such as working from home, are affecting recruiters today.

Lily also goes on to discuss what the next 12 months may look like for her and how she wants to build a legacy.

In this episode:

06:50 - Starting in recruitment

08:40 - Starting a business at 22

10:43 - Building a client base

12:23 - Looking back at the first 12 months of business

14:10 - The pressures of being a business owner 

15:15 - Challenges brought on by COVID

17:49 - Effects of Work From Home on recruitment

24:48 - Have government bail outs accelerated recruitment post-COVID?

27:25 - Rise of employer review websites

31:58 - Accelerated growth in the last 12 months

34:30 - Moving to London

36:45 - Importance of building a team and developing a culture

41:03 - Taking inspiration from role models

42:41 - The challenges Lily's faced in the last 12 months of growth

44:28 - Visualising and setting goals for the future