Taking Care of Business

The challenges of running a travel business during COVID-19

November 13, 2020 Paul Cheetham-Karcz Season 7 Episode 47
Taking Care of Business
The challenges of running a travel business during COVID-19
Show Notes

The travel Industry has been one of the hardest hit by COVID-19, with little to no support from the government after the restrictions imposed.

Nicola and David Palmer, founders of Perfect Getaways, share their experience of running a travel agency in these tough times, including making the decision to trade throughout COVID, managing both customer service and staff morale despite frequent changes and what 2022 looks like for UK holiday-makers.